Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (805) 968-4300.
- What are the Hospital hours?
Goleta Airport Pet Hospital is open Monday thru Friday from 7:30 am to 5:30 pm. We are closed Saturdays and Sundays, however San Roque Pet Hospital is open 7 days a week including from 8:00 am - 5:00 pm on Saturdays and Sundays.
- Do I need to have an appointment?
Yes, patients are seen by appointment. For your convenience, prearranged 'drop-off' appointments are also available. A prearranged 'drop-off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, he or she will give you a call to go over the diagnosis and to give you discharge instructions.
- What forms of payment do you accept?
Cash, Check, MasterCard, Visa, American Express and CareCredit.
- Can I make payments?
Payment is required at the time of service.
- At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
- What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
- How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed within 14 days following the surgery.
- Is it a good idea to let my pet have at least one litter?
There is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
- Do you board pets?
Yes, we have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your bird and small animals other than dogs and cats. Your pets will be handled and cared for with love. Please do understand that we do not provide 24 hour supervision. If your pet is on a special diet, we will be happy to feed what you provide at no additional charge. Medications are administered by our experienced veterinary staff. Arrangements can be made to accommodate most medical needs, including diabetic patients. If your pet needs to be boarded Friday, Saturday and / or Sunday, San Roque Pet Hospital is open seven days a week and can accommodate weekend boarders.
- What are your kennels like?
Our dog kennels are spacious and indoor. The dogs are walked 2 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders, but you are encouraged to bring your own food.